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CAREFULLY CRAFTED

VERMONT-GROWN WELLNESS

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A DTC BRAND DETERMINED

TO REDEFINE WELLNESS.

Bringing a Procter & Gamble brand story to life with a new visual identity.

SERVICES

Audience Strategy
Content Strategy
Media Strategy
User Experience
Creative Design
Copywriting

IMMERSIVE CONTENT

FEATURING THE MAGIC IN

THE BOTTLE.

New Chapter has been focused on health for people and planet for over 35 years. A certified B-corp and the first vitamin company to go organic, New Chapter partnered with Questus to help differentiate the brand in a sea of sameness, reflecting the intention that goes into every bottle, and ultimately, increasing DTC revenue.

MAKING E-COMMERCE

FEEL ALL-NATURAL.

Questus helped New Chapter identify their core audience segments, then developed a DTC digital strategy to optimize engagement and conversion across the consumer journey. A key pillar in this strategy was a reimagined DTC e-commerce experience. Rooted in audience strategy and custom analytics tracking, Questus redesigned NewChapter.com to reflect the brand ethos and optimize customer browsing, time on site, content engagement, shopping, and purchases.

DTC SUCCESS

FOR A WELLNESS-

OBSESSED AUDIENCE.

With a new DTC site in place collecting custom audience data, Questus developed a holistic targeting and media strategy, reaching prospects and customers across full-funnel Programmatic, SEM, and social channels.

51%

​Increase
in ROAS

56%

​Increase in engagement

STAY IN THE LOOP

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